Published on : Wednesday, May 26, 2021
TUI Group has decided to cancel trips to a number of red and amber list destinations out of the UK until late next month. The holiday giant will no longer be offering departures to Mexico, Dominican Republic, Costa Rica, Turkey, Egypt, Cape Verde, Morocco, Tunisia and Bulgaria until at least June 27.
The company mentioned that it is looking forward to offer customers flexibility and choice this summer, we operations will be carried out on destinations where borders are open and Foreign, Commonwealth & Development Office advice allows travel. TUI also mentioned that it is constantly reviewing holiday programme and cancellations in line with the government updates every three weeks, with the next update due in early June.
TUI said all customers impacted by the latest cancellations will be contacted directly and will be able to request a full cash refund, or to change to a later date or alternative holiday and receive a booking incentive. The company also thanked all its customers for their understanding during a crucial time.